5 Client Follow-Up Email Templates That Actually Work
Following up on invoices can be awkward, but it doesn't have to be. Here are five email templates that strike the perfect balance between professional and friendly.
1. The Gentle Reminder
This template works best for invoices that are just a few days overdue. It assumes the client simply forgot and gives them the benefit of the doubt.
Subject: Friendly reminder: Invoice #[INVOICE_NUMBER]
Hi [CLIENT_NAME],
Hope you're doing well! I wanted to gently remind you that invoice #[INVOICE_NUMBER] for [AMOUNT] was due on [DUE_DATE].
If you've already sent payment, please disregard this email. Otherwise, let me know if you need any additional information or have questions.
Thanks!
[YOUR_NAME]
2. The Value Reminder
Remind clients of the value you provided while gently asking for payment. This approach maintains the relationship while being clear about expectations.
3. The Payment Plan Offer
Sometimes clients are genuinely struggling. Offering a payment plan shows empathy while still ensuring you get paid.
4. The Final Notice
For invoices that are significantly overdue, this template is firm but professional. It sets clear boundaries without burning bridges.
5. The Relationship Check-In
Sometimes the best follow-up isn't about the invoice at all. This template focuses on the relationship first, then addresses payment naturally.
Remember, the key to effective follow-ups is consistency and professionalism. PayReminderPro automates these templates so you never have to worry about following up again.